What to do if none of the telephone outlets work in my rental and my landlord refuses to fix them?

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What to do if none of the telephone outlets work in my rental and my landlord refuses to fix them?

None of the phone outlets in my home work. The phone company said that the problem may most likely be the wiring of the house and to contact the landlord. The rental agency/landlord refuses to fix them. Is that allowed? I have a cordless phone but I can’t set up a regular phone at the home.

Asked on January 12, 2012 under Real Estate Law, Washington

Answers:

FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 9 years ago | Contributor

If the telephone company states that the problem with the land line is the rental that you have and the rental agency and landlord refuse to have the wiring looked at, you need to do the following:

1. write the landlord and the property manager about the problem you are experiencing with the telephone outlets requesting a response within so many days of your letter and if not, you will have some one come out and do the repairs. Keep a copy of the letter for future need.

2. if you do not receive a response to your letter with some clarification of the problem, retain some repair person to come to the property to repair the telephone lines and have the bill sent to the landlord and property manager.


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