What to do if I recently hit a pothole on a street but the city has denied my damage claim?

What to do if I recently hit a pothole on a street but the city has denied my damage claim?

I went through my insurance and filed a claim for approximately $1,300. I filed a claim with the city as well providing all necessary documentation and also requested a copy of street maintenance and sweeping records. They have denied my claim and will not provide me records. By law don’t they have to provide me copies per my request because it appears they are just hiding something since of course they state they had no knowledge of the hole. After I filed my claim of course the repair was made but I reported another hole about 4 weeks ago that is still not fixed obviously because no damage was reported. What are my rights to the records that they are basing their denial upon?

Asked on May 16, 2014 under Accident Law, California

Answers:

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although AttorneyPages.com has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.