How do I proceed to re-claim costs from a business that never delivered our paid-in-full goods and has now closed its doors?

How do I proceed to re-claim costs from a business that never delivered our paid-in-full goods and has now closed its doors?

We recently held our daughter’s birthday party at a local pottery studio. At the end of the party we were told that they were closing but we could pick up our items the next Saturday. The owner called that next week, said our items were not quite ready; he would deliver them to our house. This is recorded, along with his name and business name, on my answering machine. The goods were never received, my phone calls and emails have gone unanswered and the storefront is empty. I would like to recoup my costs but as a small business owner myself I don’t have “extra” money to spend.

Asked on March 11, 2012 under Business Law, New Hampshire

Answers:

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