Can I get the options promised to me in writing after I signed a contract for a new vehicle and drove away?
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Can I get the options promised to me in writing after I signed a contract for a new vehicle and drove away?
In an email I have a price quote from the internet sales associate that the car we purchased would have alloy wheels installed as one of the quoted options. The sales contract is silent as to the installed options and also the price quote, other than using the price I was quoted from the dealership. I was wondering if there is any possible recourse to get either the options we were promised or a reimbursement for the value of the options we did not receive?
Asked on June 17, 2012 under General Practice, South Carolina
Answers:
MD, Member, California Bar / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
Yes. You relied on the quote to sign the sales contract and the price was based on having alloy wheels. Indicate that the email is a writing and the writing included the same price as quoted and included on the sales contract. You need to demand either the alloy wheels or a credit for the difference. If any issues arise, file a consumer complaint with the consumer protection agency in your state that handles such matters.
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