What do I need to do if a company that I’m working for is lying to its customers?

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What do I need to do if a company that I’m working for is lying to its customers?

The company that I work for boards dogs and tell their customers that someone is here 24 hours to watch over their dogs. But after my shift their isn’t anyone there from 11 pm to 7 am?

Asked on July 13, 2010 under Employment Labor Law, Georgia

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 11 years ago | Contributor

1) If there is some regulation or statute governing the kind of care you need to provide to dogs, you could report the matter to the government agency overseeing or regulating that; e.g. if there must be a person on duty 24/7, you could report the matter.

2) You could possibly report the matter to the Federal Trade Commission and/or your state AG, if there is some advertisement (e.g. written ads) that promise something the company does not do--there are truth-in-advertising laws.

3) You could tell the patrons/clients about the situation.

Bear in mind that if you take these steps, the company might attempt to retaliate--terminate you, sue you for defamation, etc. Some laws provide protection for whistileblowers, and also truth is a defense to defamation suits, but you need to be prepared for possible difficulty. You should be VERY sure of all your facts before you even contemplate action like this.


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