What can I do about my car being in the repairshop for 3 months?
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What can I do about my car being in the repairshop for 3 months?
We had a car and put in the shop to get the car transmission rebuilt. We paid the repair shop all the money and 3 months later still no car. They’re not answering our calls or giving excuses over and over again. At one point they did say that the car was ready, after having it for a month a half. They left key in car so because they were closed. However, and the car wouldn’t go pass 40 mph and cut off on us in the middle of the highway with our child in the car. We called them the next day and they were supposed to pick the car but never did. So after waiting for 2 days we dropped the car off at night and the dropped key in the drop box. Now it’s been another month and half and still no car. Always more excuses. We’re out of money and we’re on edge. My husband is looking at deployment overseas in the next couple of months. We don’t know what to do.
Asked on February 25, 2011 under General Practice, Tennessee
Answers:
M.T.G., Member, New York Bar / FreeAdvice Contributing Attorney
Answered 13 years ago | Contributor
Yes, I can imagine that you are on edge given all else that is going on. So I think that a good first step would be to contact your state Attorney General's Office. Please let them now that your husband is in the military and on active duty set to deploy overseas. Ask to speak with someone in the consumerfraud division and explain the situation. You can also consider suing the shop for the money and the car in small claims court, but I would wait to see what help you get from the AG's office. If you do chooses to sue in Court make sure that you have al lthe necessary proof like the estimate and the payment receipts (check or otherwise). Good luck to you.
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