What are my legal responsibilites for poor repairs done by a dealer?
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What are my legal responsibilites for poor repairs done by a dealer?
I normally do all repairs to my motorcycle personally but decided to drive it into a reputable dealership for some simple repairs – tires, checkup and starter clutch. While trying to repair a simple starter clutch – something happened and now the mc engine is seized. They don’t know why and are now talking with the manufacturer to try to get warranty consideration even though the mc is 8 years old. The repairs will probably be costly and what are my legal responsibilities for paying if the dealership and manufacturer don’t help? Can I take the mc while the charges are disputed?
Asked on March 14, 2012 under Business Law, Indiana
Answers:
FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
Whether you are allowed to take your motorcycle pending the repair dispute with the mechanic depends upon whther or not he or she will allow you to do so without making any requested payment.
Assuming you are allowed to do so, I recommend that you get the permission in writing from the mechanic. Assuming the mechanic caused the problem that you are writing about with your motorcycle, you should not be responsible for paying the mechanic to fix it. Assuming your state has a Bureau of Automotive Repairs, you should consult with this entity in that it is responsible for taking and investigating consumer complaints like yours.
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