RV Dealer made a mistake on my service invoice.

UPDATED: Sep 30, 2022

Advertiser Disclosure

It’s all about you. We want to help you make the right legal decisions.

We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

UPDATED: Sep 30, 2022Fact Checked

Get Legal Help Today

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

RV Dealer made a mistake on my service invoice.

Had local RV Dealer inspect my RV they fixed a couple minor issues and I bought 2 Tires. It was to be inspected 6/7 9am and they didn’t look at it until 6/10. I picked it up 6/11 paid in full with my Chase Credit Card. The invoice is marked PD 0 balance and initialed. I got a call work on Mon 6/13 telling me they added my total bill wrong and I owe them 200 more. Tuesday I got a voicemail that they talked to an attorney already and if I do not pay ASAP they will file charges. They left a very rude, demanding message not to mention threatening me. Do I owe them?

Asked on June 15, 2016 under Business Law, Pennsylvania


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 6 years ago | Contributor

It depens on the nature of the error:
1) Say that all the line items on the bill are correct, but they did simply add them up wrong. As long as you had notice of what the bill should be (i.e. from the line items), the law doesn't penalize them for an arithmetic or typographic mistake--they could seek the correct amount from you and, if you don't pay it, sue you with a good chance of success.
2) On the other hand, say they decided that they should have charged your $200 more--i.e. the bill was in fact added up correctly, but they realized that one or more line items "should" have been larger. That is their responsibility, and their loss, not yours: they cannot after the fact increase the bill by deciding they could or should have charged more. In this case, you would not have to pay the extra.
Of course, if they are belligerant and are willing to sue or put into collections (they can't "file charges"--it's not a crime to pay the bill you were presented with, even if it was wrong, since there is no criminal intent, or "mens rea"), they could cause you to spend time or money defending yourself. You may wish to consider whether it would be better to be pay the extra amount and be done with this.

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although AttorneyPages.com has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.

Get Legal Help Today

Find the right lawyer for your legal issue.

secured lock Secured with SHA-256 Encryption