Refund of money or products

UPDATED: Oct 1, 2022

Advertiser Disclosure

It’s all about you. We want to help you make the right legal decisions.

We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

UPDATED: Oct 1, 2022Fact Checked

Get Legal Help Today

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Refund of money or products

We have ordered a decor service and flowers for the wedding from a local business. Paid the whole amount up front $4300. 5 days before the wedding we canceled the whole thing since the wedding was called off. The business operator refused issue any refund. We asked her at least give us our products in this case flowers since she doesn’t give us any money back, she refused and said there is no refund at this point, not even the flowers. In the contract which we signed, it said that if we will cancel the wedding we might not receive a refund back, but in my understanding they have to give us at least a product. I need a legal advice in this case, since its a pretty big amount $4300. I am not wanting to get everything back, I understand that will never happen but she is from her side has to get some amount for preparation and return us either products or money she never used. In this case I want all the flowers she was supposed to order.

Asked on September 25, 2018 under Business Law, Oregon


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 4 years ago | Contributor

You are correct: they cannot keep your money without giving you the product. You paid for flowers (among other things); you must be given the flowers. As you correctly point out, they don't have to provide you with those things which you cancelled or which are impossible (e.g. the planning), but they do need to provide the hard product you paid for. If they will not, you could sue them for the value of those things they could and should have provided, but did not.

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.

Get Legal Help Today

Find the right lawyer for your legal issue.

secured lock Secured with SHA-256 Encryption