Previous employer wont confirm that Im no longer employed.

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Previous employer wont confirm that Im no longer employed.

My previous employer Sally Beauty Supply uses theworknumber.com. I put in my two weeks April 22nd and my last day of work was May 11th. I have government assistance to provide for my family and to have health care. Since no one will update my profile on theworknumber.com I have lost my health care and all benefits. I contacted my old manager May 20th and the district manager. The DM gave me the HR number to call. HR was unhelpful, told me to log onto the work number.com and hung up on me. I logged on and my profile still says I have active employment. I waited a week and tried again, still active so I called HR called back. HR said the Manager or DM has to update my profile. They sent the DM an email a week ago telling her to update it. It still has not been done. I lost my benefits a month ago and I’m trying to make ends meet but its been rough. This is unacceptable so I would like to know what my options are to take legal action.

Asked on June 4, 2019 under Employment Labor Law, Utah

Answers:

M.D., Member, California and New York Bar / FreeAdvice Contributing Attorney

Answered 2 years ago | Contributor

The fact is that a former (or current) employer is under no legal obligation to verify a worker's employment. Accordingly, you cannot make them update your online status. However, you can appeal the cancellation of your benefits , during which time you can have your former employer verify that you no longer work there. If necessary, you can subpeona the appropriate party (i.e. HR, manager, etc.) to do so.

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 2 years ago | Contributor

There is no legal obligation for employers to verify the status of your employment, so you can't force them to update with theworknumber.com. You will have to appeal the cancellation of your benefits (you can find instructions on appealing on the appropriate ageny's website) and during the appeal process, otherwise prove you no longer work there--including, if necessary, by subpoenaing a manager or HR person from your former employer to testify.


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