Is it illegal for a car insurance agent to threaten a person?

UPDATED: Sep 30, 2022

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Is it illegal for a car insurance agent to threaten a person?

My daughter involved in minor accident, another vehicle hit her driver’s door. No one was ticketed. The other driver filed a claim on my and her insurance. My insurer spoke to both parties involved and denied their claim. That same day, the other driver’s insurance company called my 18 year old daughter and told her that her insurance denied the claim and now she has to pay $500, plus rental car fees or she is going to court. And this went on for 8 minutes. My daughter immediately called me hysterical. I called that insurance company back. I was told that the agent that threatened my daughter a half hour ago was no longer her agent. I filed a complaint with corporate but want to know if any laws were violated.

Asked on June 12, 2017 under Personal Injury, Florida


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 5 years ago | Contributor

No, it is not illegal if there is was *any* arguable legal basis (e.g. your daughter possibly being at fault; not getting a ticket does not mean she was not at fault) for stating that unless she reimburses the other party's insurer for their payment(s) to their insured or other costs, they will sue her (take her to court). A party who believes another party may owe them money can threaten to take legal action if not paid; this probably occurs (legally) thousands of times a day in this country.

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.

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