If i have already purchased an item, at a specific price, can an online business back out of the transaction?
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If i have already purchased an item, at a specific price, can an online business back out of the transaction?
I recently was browsing amazon and saw a potentially mismarked product at a very
low price. I proceeded to purchase 7 of said product and received an email from
the company stating that the price was a mistake and my order would not be
honored. Is this legal seeing as how i purchased the product at it’s advertised
price and the payment is already processing?
Asked on June 16, 2017 under Business Law, California
Answers:
SJZ, Member, New York Bar / FreeAdvice Contributing Attorney
Answered 6 years ago | Contributor
Legally, if they advertised it at a certain price and you tendered payment at that price, they have to sell it to you at that price: they made an offer, you accepted it, and therefore an enforeceable contract or agreement to sell at that price was entered into. Practically, you can't force Amazon to intervene, since was a 3rd-party seller (not under their control)--you'd have to sue the seller for the goods, which may not be cost-effective.
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