What to do if I work for a large bank and we have a 3rd party company handle our payroll but there have been consistent problems with mine not being processed correctly?

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What to do if I work for a large bank and we have a 3rd party company handle our payroll but there have been consistent problems with mine not being processed correctly?

These problems had happened without explanation or quick resolution time. Today, after the 4th consecutive mistake on my pay, I was told ‘due to system and human error’, I will not receive my paycheck until next week when I was assured I would receive it tomorrow on payday. No one seems to know what the problem is and my questions are going unanswered. I am only told it is either a system, coding, or human error. Do I have any legal recourse?

Asked on June 18, 2015 under Employment Labor Law, Illinois

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 6 years ago | Contributor

Unfortunately, as undeniably frustrating as this is, you really don't have effective legal recourse. That is because the law does not compensate for frustration, but only for actual monetary loss in cases like this (e.g. involving paychecks); if you receive the check, albeit it late, your monetary loss is typically so small--the equivent of a dollar or two interest; perhaps on overdraft fee, if you bounced something due to not being paid on time--that taking legal action would cost you more than would be able to recover.


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