Can I be forced to do work that I don’t want to do?

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Can I be forced to do work that I don’t want to do?

I applied for an insurance position at a call center the hiring agency asked me if I spoke Spanish. I said yes. I started getting all the Spanish calls and told my supervisors that I did not agree to answer the Spanish calls and i wanted to be removed from that line. I continued answering the calls as they kept telling me they were trying to take me off the Spanish line. After 2 full weeks of trying to get off the line I finally told them that I do not want to answer the phones until they can put me on an English line. They told me either take the Spanish calls or go home.

Asked on November 26, 2010 under Employment Labor Law, Florida

Answers:

M.D., Member, California and New York Bar / FreeAdvice Contributing Attorney

Answered 13 years ago | Contributor

You can either abide by your employer's rules or "go home".  The fact is that most work arrangements are known as "at-will" employment.  Accordingly, an employer can hire or fire someone for any reason or no reason whatsoever, as well has increase/decrease salary/hours, promote/demote, and generally impose requirements as they see fit.   

Unless there is a stated company policy to the contrary, or there is a union/employment agreement that does not allow for such action, or this situation has arisen due to some type of discrimination, your employer's action does not violate tany law.


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