Whatt o do if I had a new house built 3 years ago but am now having a compressor fail on my outside A/C unit?

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Whatt o do if I had a new house built 3 years ago but am now having a compressor fail on my outside A/C unit?

There have been 3 technicians who have noticed that I have a hard start kit installed on my unit. From my research, hard start kits are used to start the compressor with a little extra juice. They are used when a compressor is failing and you need to give it more life. Also, to not dim the lights, when the AC starts. Well I don’t know why mine is there because the builder nor the AC company the builder contracted say they installed the hard start kit. Now my compressor is failing but under 5 year warranty but still will cost me a grand. Is there any legal action that can be done, I’ve been going back and forth between the builder and AC company, neither are helping.

Asked on December 11, 2012 under Real Estate Law, South Carolina

Answers:

MD, Member, California Bar / FreeAdvice Contributing Attorney

Answered 8 years ago | Contributor

If this is an issue dealing with a contractor, sub-contractor and it sounds like either an uninformed employee/contracted individual or a third party sub-sub-contractor, you can go back and forth for an eternity without benefit. You need to get your home insurance company involved as long as your insurance company is precluded from raising your rates. You can also contact the state attorney general and file a consumer complaint against all entities involved and see if this can be sorted out through a more formal mediation process.


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