Is it legal to charge more for a handicap accessible hotel room?
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Is it legal to charge more for a handicap accessible hotel room?
I called to book a bunk room (low price) at the Pod Hotel in NYC. I was told it was not wheelchair accessible. Such a room as cost much more. Is this ADA Compliant? The manager says no because they have an accessible room. I feel discriminated against because I will have to pay more money just because I am in a wheelchair.
Asked on October 8, 2010 under Business Law, Florida
Answers:
MD, Member, California Bar / FreeAdvice Contributing Attorney
Answered 13 years ago | Contributor
The Americans with Disabilities Act (ADA) has guidelines concerning lodging facilities and even a questionnaire for inns and hotels to use to make their facilities ADA compliant, including a survey of transportation available. I have not seen a separate section in the guidelines concerning a cost difference or additional charge issue. ADA compliant rooms oftentimes do need additional costs but you should check with your local ADA authority to determine if cost is one factor the hotel can charge additional for such improvements.
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