What controls the charges if your car is towed – what is stated on the receipt or what the office says is owed?
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What controls the charges if your car is towed – what is stated on the receipt or what the office says is owed?
My car was towed 2 months ago. The receipt states that I was to be advised about all fees/pricing at the time of the tow, which I was not. The receipt also states the towing and storage fee. The storage fee does not say “per day” nor does it say that anywhere else on the receipt. Upon calling to pay my towing and storage fee today, I’m told that it is a per day charge. Because the receipt fails to state that along with me not being told that at the time of the tow, do I have to pay what is stated on the receipt or do I have to pay the per day fee?
Asked on October 14, 2011 under Bankruptcy Law, Illinois
Answers:
FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
The amount that you ultimately will have to pay for the storage and towing of your vehicle is the invoice that the towing and storage company sends you for the services it rendered with respect to your car assuming the receipt that you initially received was not provided to you by the towing company.
What you should do is contact the towing and storgage comapny immediately about the discrepancy between the initial receipt that you received and the apparent different existing charges from what are stated on the receipt and see what can be done to resolve the situation.
The problem is that you will not be able to get your vehicle out of storage until you pay the amount that the storage company deems is appropriate for the towing and storage of your vehicle.
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