Do I have the right to a refund if a metal issue interferes with me using the service?

UPDATED: Sep 30, 2022

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Do I have the right to a refund if a metal issue interferes with me using the service?

I signed a contract to attend a 3 day conference that cost 1995. Although the
contract did state that refunds would be given, I have medical issues that limit
me from being physically able to attend the conference. I did not use any of
their services or gain anything from the company. I feel that due to medical
issues there should be a way to get my entire payment back. I am not just opting
out of something, my disease will make it almost physically possible to deal with
and meet tons and tons of new people at once.

Asked on April 8, 2016 under Business Law, Illinois


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 6 years ago | Contributor

Without being unsympathetic to your situation, your medical issue is YOUR medical issue...not the conferance organizers. They are not obligated to take account of your medical issue, any more than you'd be required to pay them if, say, their critical staff were sick and could not put on the conferance; in that case, if they could not perform due to illness, you would not have to pay them anything--their illness would not entitle them to anything. Similarly, you illness does not entitle you to anything, and the law does not give you a refund. You can only get whatever refund the terms of service or agreement gives you, or which they voluntarily choose to offer you.

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.

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