Do I have a right to request a copy of my banking information from a company I did business with?

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Do I have a right to request a copy of my banking information from a company I did business with?

I ordered checks from an online printing company. I began to use the checks but three weeks later my check was declined at a grocery store. I knew there was money in the account. When I got home and read my mail there was a letter from another grocery store saying my check was returned by my bank credit union. I began to investigate and found that the banking info on my checks may be inaccurate. I was going to order new checks so I called the company Vistaprint and asked for a copy of my order with the banking information so I could compare it to the checks I received from them. They refused to do so.

Asked on July 6, 2018 under Business Law, California

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 5 years ago | Contributor

No, you have no right to the information: their files are *their* files, not yours, and even if the file or records are about you, they do not need to provide it to you, any more than you would need to provide your records to another person. This is why you should keep a copy of anything you submit or send to someone else, so you can check what you sent at need.


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