Can a business record phone calls with customers without consent?

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Can a business record phone calls with customers without consent?

Can a business record phone calls with customers without consent?

Asked on January 4, 2018 under Personal Injury, Illinois

Answers:

M.D., Member, California and New York Bar / FreeAdvice Contributing Attorney

Answered 6 years ago | Contributor

It depends on just what state that the business is located in. Some states only require that 1 party to a conversation agree to a recording of it; other states mandate that all parties to a conversation consent to its being recorded. IL is an "all party" consent state.


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