What to do about a breach of privacy by a cell phone employee?

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What to do about a breach of privacy by a cell phone employee?

An employee of my cell phone carrier (a friend of my ex), accessed my cell phone account and gave my ex a copy of all information that was on my phone. What are my rights?

Asked on November 28, 2010 under Personal Injury, Georgia

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 11 years ago | Contributor

This would probably be considered a violation of your right to privacy, since it was a release of information that the average, reasonable person would find offensive to be released. You may therefore have a legal cause of action. You should consult with an attorney--many will provide a free or inexpensive initial consultation--to see whether you do have claim and, based on all the circumstances, what it might be worth. (A lot will depend on exactly what that information was, the relationship between you and your ex, what she has or might do with it, etc.) If you don't wish to involve an attorney, you could contact the phone company's legal department and/or regional managers/executive's officel, explaining what happened, letting them know that you consider this a serious breach and that you are contemplating legal action, and demanding compensation; then see if they offer you anything. Involving an attorney, however, is much more likely to get you results.


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