Am I obligated to reimburse a customer who is unhappy with her landscape service?

Am I obligated to reimburse a customer who is unhappy with her landscape service?

I own a landscape company. Long story short, a customer is threatening to sue me if I do not reimburse her for plants that I planted and she had replaced by another company. She wants me to pay the other company’s bill. She is claiming that what I planted died. I have offered to replace the plants, but she does not want that. Am I obligated to pay what she is asking?

Asked on December 8, 2011 under Business Law, Ohio

Answers:

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