What to do if a well known car rental place sent me a bill stating that I had rented a car from them when I did not?

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What to do if a well known car rental place sent me a bill stating that I had rented a car from them when I did not?

I came to find out they had rented a car to a person who said that they were me. The rental place did not even ask for ID.

Asked on July 29, 2013 under Business Law, Tennessee

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 8 years ago | Contributor

Explain to them (in writing; some way that you can prove delivery) that this was not you and provide any evidence that it was not, such as any proof that you were somewhere else when the car was being rented, and tell them you will not pay; furthermore, you could tell them that if they continue to insist you pay  a debt that is not yours, you will consider legal action against them. If they do go ahead and sue you for the money, though, you need to decide if it is better to spend the time and money on a legal action than to simply pay the bill--the issue is how much it is. If it's only a few hundred dollars (or less), if sued, you are probably better off paying than fighting. If you do fight, they will have to prove in court that you rented the car; you can provide evidence and testimony (your own and others) that you did not; and you could countersue them for attempted theft and/or unconscionable commercial practicdes--trying to make you pay a debt that is not yours. You could also report them to the state attorney general's office and/or better business.


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