What to do if acompany we spent $6k with has not provided us with what we were promised?
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What to do if acompany we spent $6k with has not provided us with what we were promised?
I purchased about $6000 in products from a company with the promise that we would get 40 – 50% savings on our electric bill. We have received no savings at all and the company is not working with us any longer to correct the issues (not even answering phone calls). I have sent letters with delivery confirmation and still nothing. How to get this resolved?
Asked on December 8, 2011 under General Practice, Florida
Answers:
SJZ, Member, New York Bar / FreeAdvice Contributing Attorney
Answered 12 years ago | Contributor
You would sue the company for either fraud (making false representations to you, to induce you to purchase from or do business with them) and/or for breach of contract, if they violated an agreement which contained within it representations as to the amount of savings you'd get. That is probably the only way to go about recovering your money, and for the amount at stake, you'd be well-advised to retain an attorney to represent you. You could also try reporting them to law enforcement--e.g. the attorney general's office--but 1) you don't control what happens next (the AG, for example, may choose to not devote resources to this) and 2) doing so may get you satisfaction, but often does not result in you recovering your money.
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