West Bend Mutual

UPDATED: Feb 11, 2021Fact Checked

Free Insurance Quote Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

Full Bio →

Written by Jeffrey Johnson
Insurance Lawyer Jeffrey Johnson

UPDATED: Feb 11, 2021

Advertiser Disclosure

It’s all about you. We want to help you make the right legal decisions.

We strive to help you make confident insurance and legal decisions. Finding trusted and reliable insurance quotes and legal advice should be easy. This doesn’t influence our content. Our opinions are our own.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.

Company Details
Address: 1900 S. 18th Avenue
City: West Bend
State: WI
ZIP Code: 53095
Phone Number: 262-334-5571
AM Best Rating: A+
URL where was collected the AM Best Rating: http://www3.ambest.com/ratings/fullprofile.asp?amb=00964&AltSrc=1&URatingId=319428
Lines of Insurance: auto, home
States Licensed To Sell Insurance In: IL, IN, IA, MN, OH, WI
Type of Insurance Company: Mutual
Top executive Contact: Sheryl Christenson
Title of Top executive: CEO
Assets & Premiums:

Assets: $500-750 million (per A.M. Best)

Company Overview:

Company History: Founded 1894, serving six Midwestern states.
Principle Sales Methods: Independent agents and brokers.a

Auto Business: West Bend’s unique \”Home and Highway\” policy covers many home (Owner, Renter, Home, Condo) and auto (Auto, Boat, Motorcycle, Travel) arrangements.
Homeowners Business: West Bend’s unique \”Home and Highway\” policy covers many home (Owner, Renter, Home, Condo) and auto (Auto, Boat, Motorcycle, Travel) arrangements.

Special Business: West Bend offers a variety of policies for Business Owners, Workers Comp, Umbrella and more.

Reviews
for West Bend Mutual Insurance Company

4.07 (181 reviews)
5
October 8, 2020

Linds44

Quick Service

I hit a deer last summer. We called West Bend right away. Rather than send someone out (which we would have had to wait for), they requested photos first. They were able to see everything they needed and processed the claim within hours rather than days! Quick service, money came fast, and repairs could start very quickly.
5
September 19, 2019

Hildy90

Happy Customer

I have been fully satisfied with the care and policy. Everyone who I have spoken with has been eager to help and simplify all the processes.
5
July 30, 2019

Kaytee123

Great customer service

This company has always been there for assistance. Windshield chips have been my biggest issue and the problem was repaired without using the deductible
5
March 25, 2019

wrmcam

True Professionals and Very Trustworthy

West Bend was not a company I had heard about prior to purchasing the insurance. We had always gone with the more well known insurance brands. However, when our insurance rates with The Hartford went up too much for my budget, I looked around and found West Bend. We are pretty careful drivers but a year ago this month my husband was involved in an accident that was not his fault. Someone ran a red light and our car was considered a complete l...
West Bend was not a company I had heard about prior to purchasing the insurance. We had always gone with the more well known insurance brands. However, when our insurance rates with The Hartford went up too much for my budget, I looked around and found West Bend. We are pretty careful drivers but a year ago this month my husband was involved in an accident that was not his fault. Someone ran a red light and our car was considered a complete loss. We notified our agent and from there on the process was very easy, and within a few hours we had a rental car arranged for us and the claim process had begun. It was a very smooth process and West Bend could not have been more helpful. Our adult daughter had passed away the week prior to the accident so we were kind of feeling pretty lost, but West Bend stepped in and completely eased our concerns about the claim process.
4
March 24, 2019

Ashleydid

West Bend is good

The insurance policy has been good. We have not had many claims but the couple we have had were handled quickly. They have worked with us to get our issues fixed. I do feel they are slightly expensive but you get 10% back each year if you are claim fee.
5
December 31, 2018

wrmcam

Amazing Customer Service

I have been very pleased with the customer service. We had a car accident that was not our fault and West Bend stepped in and made everything as pleasant as possible under the circumstances. They are quite amazing and would recommend them as an insurance carrier
5
December 27, 2018

Mommytoc

West Bend is the best around

Great company. Premiums are very competitive and the best pricing in my area. The company has great rewards. The handling of claims is smooth and thorough.
4
December 7, 2018

lance0007

Very appealing

The company was so much user friendly and the agent was good enough. He communicate with me regularly. I really recommend the company
1
December 4, 2018

elg

Claims adjuster

Had a claim that wasn't my fault. Didn't send anyone out to investigate it just did it from their home office and after 6 weeks paid the claim
5
November 19, 2018

bukrub

Outstanding Coverage for all of our needs

Outstanding service by agent. [REDACTED NAME] responds to calls and question regarding coverage and pricing. He has offered advice respect oor coverage as well as family members without fail. Company has very good pricing and coverage.
↑ Back to Top

Write a Review and Rate

Please tell us about your policy type

Policy Type ?

Please select a `Policy Type!`

How did you buy this policy?

Please select `How you bought this policy!`

How long ago did you buy this policy?

Please select `How long ago you bought this policy!`

Do you currently have a policy with this company?

Please select `If you currently have a policy with this company?`

How long ago did you buy this policy?

Share your experience with this company

(Min. 100 Characters)
(Max. 60 Characters)

Rate your experience with

Buying Process

Renewal Process

Customer Service*

Policy Price*

Did you submit a claim?

Claim ServiceIf applicable

How long ago did you buy this policy?


Company*Overall Rating

Likelihood to recommend to family or friend*

A few more questions

What does this insurance company do well?

What can this insurance company do better?

Which best describes your household? (select all that apply)

When you submit this review, you will be asked to sign in/up for to your https://staging.freeadvice.com account. If your account is not currently verified, we will send a verification email to the email on file for your account. Please select the verification button in that email. If you do not see the email in your inbox, please check your spam or junk folder. Your review cannot be reviewed and accepted until you complete this verification step.

Free Insurance Quote Comparison

Enter your ZIP code below to compare cheap insurance rates.

secured lock Secured with SHA-256 Encryption