My home owners insurance company was mistakenly paid twice.

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UPDATED: Oct 19, 2019

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Written By: Jeffrey JohnsonUPDATED: Oct 19, 2019Fact Checked

This seems to be a full problem and mistake by Bank of America by accidentally setting up the purchased account as an impound. It’s unclear how long this has gone on, but there is a responsibility on your part to have noticed the increased loan paymennt. Having said that, Bank of America needs to work with Allstate about a refund of the duplicate payment. You should follow up with Allstate and/or your agent to be sure it gets returned to the Bank. That is really the only place the refund can go, since it was paid by the bank to the insurance company. 

After the refund is confirmed then Bank of America needs to refund the payment to you, as well as any additional payments made continuing the impound account. They also need to be sure to adjust your monthly payments to the correct amount. You should keep an eye on the payments going forward to be sure this is done.

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Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.

Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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Written by Jeffrey Johnson
Insurance Lawyer Jeffrey Johnson

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