Filing a complaint on Ocean Harbor insurance. Uncooperation with both client and lienholder.
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UPDATED: Aug 19, 2013
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Insurance Question from Miami, FL
Asked on 08/19/2013
Filing a complaint on Ocean Harbor insurance. Uncooperation with both client and lienholder. We are lien holders. Our client was in an accident and filed a claim with ocean harbor. We waited to receive a response, however never received anything. Claim was denied because they state that the client missed a phone hearing,however client never received such appointment letter. We kept following up and were able to speak to anyone or even get an email or names. Finally after several weeks we were able to speak to someone and were able to submit the reasons that he did not make the hearing and they still did not accept it. We tried several times to reach the adjuster and his supervisor
Answer given on August 29, 2013
You probably need a lawyer
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