Austin Mutual

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Written by:

Jeffrey Johnson

Insurance Lawyer

Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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Written by Jeffrey Johnson

Insurance Lawyer

Reviewed by:

Mary Martin

Published Legal Expert

Mary Martin has been a legal writer and editor for over 20 years, responsible for ensuring that content is straightforward, correct, and helpful for the consumer. In addition, she worked on writing monthly newsletter columns for media, lawyers, and consumers. Ms. Martin also has experience with internal staff and HR operations. Mary was employed for almost 30 years by the nationwide legal publi...

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Reviewed by Mary Martin

Published Legal Expert

UPDATED: Jun 24, 2021

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Company Details
Address: 15490 101st Ave N
City: Maple Grove
State: MN
ZIP Code: 55311
Phone Number: (800) 328-4628
AM Best Rating: A
URL where was collected the AM Best Rating: http://www3.ambest.com/
Lines of Insurance: auto, home
States Licensed To Sell Insurance In: AZ, ID, IL, IA, KS, MN, MT, NE, ND, OR, SD, UT, WA, WI
Type of Insurance Company: Mutual
Parent Company: The Main Street America Group
Top executive Contact: Jeffrey B. Kusch
Title of Top executive: President and CEO
Assets & Premiums:

Premiums: $175 millionAssets: $145 millionNet Surplus: $60.4 million

3.91 (10 reviews)

Company Overview:

Company History: Austin Mutual  was founded in Minnesota in 1896 under the name State Farmers Mutual Hail Association of Minnesota. Only in 1930 was the name changed to Austin Mutual Insurance Company. In 1974 the Austin Mutual Windstorm Insurance Company merged into the Austin Mutual Insurance Company; in 1999 the Waseca Mutual Insurance Company merged into the Austin Mutual Insurance Group. In 2012 the Austin Mutual Insurance Co became an affiliate of The Main Street America Group. Now the company serves over 95,000 policyholders. It has been listed on Ward’s top 50 property/casualty insurance companies in the US list for three years straight. This streak has placed the company in the top 2 percent of the best-performing property and casualty carriers.
Principle Sales Methods: Austin Mutual employs over 250 independent agents and works through a network of over 850 local independent agencies.

Auto Business: Austin Mutual offers a variety of coverage options and discounts. The primary policy features accident forgiveness, safe driver program, standard auto program, common loss deductible, all with a six or twelve-month term.
Homeowners Business: They offer a package of personal liability and property coverage that you can add optional coverages. The company also offers a variety of discounts and insurance for mobile homeowners.

Special Business: Austin Mutual offers commercial insurance and agribusiness insurance.

Reviews
for Austin Mutual Insurance Company

3.91 (10 reviews)
5
October 13, 2019

Scalf

Excellent

They are our insurance company for more than ten years. Their agents are are very accommodating. Very nice people. Very affordable insurances.
4
August 23, 2018

lmck

4/5 stars

no negative feedback except the rates are a little higher than i like. the insurance agents are always very helpful and courteous.
3
March 2, 2018

Shojoref

Great choice

My wife and I are customers of mutual insurance for 2 years they have great rates and they make it clear about what we're getting into.
1
July 8, 2017

Sparkyco2

Unhappy!

I used my insurance for the 1st time in 18 years because i was in a hit and run accident due to no fault of my own and i had to fight for 5 years in order to even use my coverage even though the guy was eventually caught, admitted to it and fined by the court system. i was treated like the criminal instead of the guy that hit me. i will be looking for a new company for our insurance needs. We currently have them for everything our vehicles, ho...
I used my insurance for the 1st time in 18 years because i was in a hit and run accident due to no fault of my own and i had to fight for 5 years in order to even use my coverage even though the guy was eventually caught, admitted to it and fined by the court system. i was treated like the criminal instead of the guy that hit me. i will be looking for a new company for our insurance needs. We currently have them for everything our vehicles, house, etc. etc. Would never recommend them.
Read More
5
June 6, 2017

ChelseaChampion01

Awesome Customer Service

Everytime I call I speak to a real person and i never wait any longer then 2 minutes. Also when im talking to a real customer service agent they help me with whatever i need and dont pass me around like a hot potatoe.
5
May 18, 2017

tc

Austin Mutual review

Austin Mutual is actually an Ultra-preferred co., and difficult to qualify for. Negative reviews (of any ins co) can't be trusted and are unreliable. Nobody likes insurance, and when they don't agree with a claims determination...they hate them even more. Insurance is pretty standardized, so if a claim was denied by one carrier then it would've been denied by all the others. Austin Mutual is one of the few co.'s that only goes back 3 yrs for your...
Austin Mutual is actually an Ultra-preferred co., and difficult to qualify for. Negative reviews (of any ins co) can't be trusted and are unreliable. Nobody likes insurance, and when they don't agree with a claims determination...they hate them even more. Insurance is pretty standardized, so if a claim was denied by one carrier then it would've been denied by all the others. Austin Mutual is one of the few co.'s that only goes back 3 yrs for your driving record, vs 5 yrs like other carriers. They only want pre-ferred" clients, so if their rate is higher than what you already pay, then you are NOT preferred and they don't want the business. Preferred policies = less claims Standard or High Risk policies = HUGE claims and service nightmares.
Read More
2.5
May 8, 2017

samboy30

OK

Is an insurance i've bought it online.Is all ok, my only problem with them is that they spam my email and they call me almost every day for advertisement.
3
April 21, 2017

theresa68

Austin Mutual Company Overview

Austin Mutual was founded in Minnesota in 1896 under the name State Farmers Mutual Hail Association of Minnesota. Only in 1930 was the name changed to Austin Mutual Insurance Company. In 1974 the Austin Mutual Windstorm Insurance Company merged into the Austin Mutual Insurance Company; in 1999 the Waseca Mutual Insurance Company merged into the Austin Mutual Insurance Group.
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