What are my rights agiasnt a beautician and the salon that she works for?

What are my rights agiasnt a beautician and the salon that she works for?

I went to the same hair salon to the same stylist I have been going to for 3 years. I told her I wanted my hair blonder and she bleached my whole head and it turned out yellow and white. I paid $143. So I let her know I was not happy so she had me go to Her House the next day to fix is and charged me another $10. My hair turned out dark brown. I told her I was not happy so later that day I went up to her work and they bleached soaked it and it turned orange. and I still have orange hair. I talked to the owner about getting my money back and he told me “No it is up to the stylist if she feels i deserve my money back.” So I asked him what my next step should be if she will not refund me and he said “I am not someone you want to mess with”. Now am I pursuing a case in small claims court and I am not sure if I should take only her to court or if I should take the owner to court as well because he makes 50% off any job she does?

Asked on September 21, 2012 under Business Law, Michigan

Answers:

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